Contact Kintah
Send your inquiry and verify your email to ensure trusted communication and reduce fraudulent requests.
Frequently Asked Questions
After submitting, Kintah sends a verification email to the address you provide. Click the link in that email to confirm your inquiry. Once verified, a member of the Kintah team will review your message and respond within 1–2 business days.
The contact form is for platform support, billing questions, compliance queries, partnership inquiries, and feature requests. For urgent production issues, include 'URGENT' in the subject line so the message is escalated quickly.
Email verification ensures our team responds to the right person and keeps the contact queue free of automated spam. The verification link expires after 48 hours — if it expires, simply resubmit the form.
Logged-in users can also reach support through the platform's in-app Help links or by contacting your account manager directly. The public contact form is best for new inquiries or if you have not yet registered.