Kintah LLC
Partner Program Agreement
Kintah Trade OS referral & affiliate program · Version 2026-11-05 · Effective November 5, 2026
This Partner Program Agreement (the "Agreement") is between Kintah LLC ("Kintah", "we") and the individual or business that joins the Kintah Trade OS Partner Program (the "Partner", "you"). It governs how you refer businesses to Kintah Trade OS and how you earn commissions. By ticking "I agree" when you sign up, or by participating in the program, you accept this Agreement. The Terms of Service and Privacy Policy also apply to your use of the platform; if they conflict with this Agreement on a partner-program matter, this Agreement prevails.
Questions: support@kintah.com.
1. The Program
You may refer prospective customers — manufacturers, suppliers, exporters, buyers and importers — to create Kintah Trade OS accounts. A business you refer under this Agreement and that creates a new account is a "Referred Account". You are an independent contractor. Nothing in this Agreement creates an employment, agency, partnership or joint-venture relationship, and you may not bind Kintah or speak on its behalf.
2. Eligibility
You must be at least 18 years old, able to enter into contracts, and provide accurate identity, contact and payout information. Kintah may approve, decline, suspend or close a partner account at its discretion, including where information cannot be verified or for risk, fraud or compliance reasons.
3. Referral Attribution
- A referral is credited to you when a new account is created through your personal email invitation link, or after the person clicked one of your tracked campaign links (links carrying your partner code).
- Campaign-link clicks are remembered on the visitor's browser for 30 days. Attribution is last-touch: a later partner link replaces an earlier one. An email invitation takes priority over a campaign link.
- Only new accounts qualify. Existing customers, accounts created before your referral, your own accounts or accounts of businesses you own or control, and accounts Kintah already had in active discussion do not qualify.
- Kintah's tracking records are final for attribution, absent manifest error. Tracking can fail (for example when cookies are blocked or cleared); Kintah is not liable for referrals it could not track.
4. Commissions
You choose one payout model in the partner portal; it applies to Referred Accounts going forward.
- Percentage model: 5% of each Trade OS subscription payment actually received from a Referred Account, for 12 months starting from that account's first paid subscription invoice.
- Per-lead model: a one-time flat fee, set by you within the range of $30–$70, for each qualified lead — a Referred Account that makes its first paid subscription payment. Free trials and $0 invoices do not qualify.
- Commissions are calculated on subscription fees only, net of taxes, refunds, credits and payment-processor reversals. They are not earned on order values, escrow, platform or transaction fees, shipping, FDA, U.S. Agent, barcode or other services, or wallet top-ups.
- Kintah may set a different rate for an individual partner by written agreement, and may change the standard program rates prospectively with at least 30 days' notice. Commissions already earned are not affected.
5. Refunds, Chargebacks and Adjustments
If a payment on which a commission was earned is refunded, charged back, reversed or found to be fraudulent, the related commission is cancelled. If it was already paid out, Kintah may deduct it from your future commissions or ask you to repay it. Kintah may withhold commissions while it investigates suspected fraud or breach of this Agreement.
6. Payment
- Commissions are paid in US dollars to a Stripe Connect account in your name. You must complete Stripe's onboarding and verification before payouts can be made; until then, earned commissions remain pending.
- You request payouts of your pending balance from the partner portal. Transfers usually arrive within 2–7 business days, subject to Stripe and your bank.
- You are responsible for any fees your bank or Stripe charges you, and for providing accurate payout details. Kintah is not responsible for delays or losses caused by incorrect details or third-party providers.
7. Taxes
You are solely responsible for all taxes on your commissions. Kintah may request tax information (for example a W-9 or W-8 form) and may withhold or report payments where required by law. The yearly commission statement in the portal is provided for your records and is not tax advice.
8. Marketing Rules
You must promote Kintah Trade OS honestly and lawfully. You may not:
- send unsolicited bulk email, SMS or messages, or email anyone without a lawful basis; you must comply with CAN-SPAM, GDPR and all other applicable anti-spam and privacy laws. Emails sent through the portal include an unsubscribe link and skip addresses that opted out; you must not work around this;
- make false, misleading or unauthorized claims — including that Kintah guarantees FDA approval, registration acceptance, import clearance, sales or buyer orders, or that an FDA registration or Kintah U.S. Agent appointment is an FDA approval or endorsement;
- offer cash, rebates or other incentives to sign up unless Kintah approves them in writing;
- use cookie stuffing, forced clicks, fake or self-created sign-ups, bots, or any method that generates artificial referrals;
- bid on "Kintah", "Kintah Trade OS" or confusingly similar terms in paid search, register similar domain names, or present yourself as Kintah;
- place links on sites with illegal, hateful, adult, or infringing content.
9. Brand Use
Kintah grants you a limited, revocable, non-exclusive licence to use the Kintah and Kintah Trade OS names and logos solely to promote the program in accordance with this Agreement. You may not alter them or suggest that Kintah endorses your business. All goodwill belongs to Kintah. You must stop using them when this Agreement ends or when Kintah asks.
10. Data and Confidentiality
You may only upload or email contact details you are lawfully allowed to use. Information about Referred Accounts shown in the portal, and any non-public information about Kintah, is confidential and may be used only to participate in the program. Kintah processes partner and prospect data as described in its Privacy Policy.
11. Term and Termination
This Agreement continues until ended. Either party may end it at any time by notice (you may also simply stop participating). Kintah may suspend or terminate immediately for breach, fraud, or conduct that harms Kintah, its customers or its reputation. On termination, valid commissions already earned remain payable, except where termination is for fraud or a material breach, in which case unpaid commissions are forfeited. No new commissions accrue after termination.
12. Changes
Kintah may update this Agreement. Material changes will be notified at least 30 days before they take effect; continuing in the program after that date means you accept them. The version you accepted is recorded on your partner account.
13. Disclaimers and Liability
The program and platform are provided "as is". Kintah does not guarantee any level of referrals, conversions or earnings. To the extent permitted by law, Kintah is not liable for indirect, incidental or consequential damages, or lost profits, and Kintah's total liability under this Agreement is limited to the commissions paid or payable to you in the 12 months before the claim. You will indemnify Kintah against claims arising from your marketing activities or breach of this Agreement.
14. General
This Agreement is governed by the laws of the State of New Jersey, USA, without regard to conflict-of-law rules, and the courts located in New Jersey have exclusive jurisdiction. You may not assign this Agreement without Kintah's consent. If a provision is unenforceable, the rest remains in effect. This Agreement, together with the Terms of Service and Privacy Policy, is the entire agreement on its subject.